System Administrator

The role

The Systems Administrator provides support for implementation, troubleshooting, and maintenance of IT systems. This role manages IT system infrastructure and handles Tier I and Tier 2 problem resolution for client, server, storage, network, and mobile devices.

What you will do

• Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems
• Manages IT system infrastructure and any processes related to these systems
• Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provides support for the escalation and communication of status to client management and internal customers
• Provides support for the dispatch system and hardware problems and remains involved in the resolution process
• Configures and manages UNIX and Windows operating systems
• Installs/loads operating system software, troubleshoots, maintains integrity and configures network components
• Implements operating systems enhancements to improve reliability and performance

Required qualifications

• Ten (10) years' experience as a SA in programs and contracts of similar scope, type, and complexity
• Experience performing Tier I/II troubleshooting for operating system
• Bachelor's degree in a technical discipline from an accredited college or university or five (5) years of additional SA/Information Technology experience
• Must have an active TS/SCI with polygraph level clearance

Benefits

• hands-on experience
• certifications
• industry training

Before you apply

• Must have an active TS/SCI with polygraph level clearance
• Applicants in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
• Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration

About the company

Accenture Federal Services is a technology company within global Accenture that helps the US federal government. Its 13,000+ people pursue technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.