Cloud Systems Administrator

The role

You will maintain and optimize cloud-based infrastructure. You will monitor system performance, troubleshoot incidents, and communicate with customers to provide technical support.

What you will do

• Monitor system performance
• Identify and resolve technical issues
• Ensure seamless operation of IT services
• Proactively troubleshoot incidents
• Implement solutions to prevent future occurrences
• Uphold high standards of security across all platforms
• Communicate with customers to address concerns
• Provide updates and deliver technical support

Required qualifications

• 3 years of experience in a Tier I/II/III helpdesk, desktop or systems administrator position
• Experience working in a cloud environment
• IAT Level 2 Certification (Security + or other approved certification)
• Experience with security audits, analysis and/or hardening
• Must have an active Top Secret level clearance

Nice to have

• Experience in a customer-facing role and collaborating with cross-functional teams
• Experience with cloud infrastructure management
• Familiarity with ITIL or similar frameworks
• Knowledge of automation tools (e.g., Terraform, Ansible)
• Incident response experience

Benefits

• hands-on experience
• certifications
• industry training

Before you apply

• Must have an active Top Secret level clearance
• Applicants must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
• Candidates currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration

About the company

Accenture Federal Services is a technology company within global Accenture that helps the US federal government. Its 13,000+ people pursue technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.