Infrastructure Systems Administrator

The role

This person will administer, integrate, modernize, and provide operational support for a self-hosted ServiceNow platform on AWS. They will work in a government/defense environment supporting underlying infrastructure and advanced AI capabilities.

What you will do

• Administers RHEL 9 servers and Windows servers supporting a self-hosted ServiceNow environment on AWS
• Manages and maintains core AWS infrastructure including EC2 instances, RDS databases, ALBs, and security groups
• Works incidents and service requests related to platform health, stability, and performance
• Performs minor and major upgrades to the ServiceNow platform and underlying infrastructure
• Deploys, configures, and maintains ServiceNow AI capabilities
• Integrates ServiceNow with AWS Bedrock and large language model backends
• Supports MCP server configuration and integration with AI tooling
• Maintains platform-level configuration and integration across AI capability modules
• Develops proof-of-concept solutions and investigates emerging technologies
• Produces engineering recommendations in response to technical requirements and customer needs

Required qualifications

• Experience with Linux server administration
• Experience with Amazon Web Services (AWS)
• Experience with ServiceNow
• An active TS/SCI

Nice to have

• Experience with AWS AI Services
• ServiceNow Certified System Administrator (CSA)

Benefits

• hands-on experience
• certifications
• industry training

Before you apply

• An active TS/SCI is required
• Applicants must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
• Candidates currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration

About the company

Accenture Federal Services is a technology company within global Accenture that helps the US federal government. Their 13,000+ people pursue technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.