Accenturefederalservices
ServiceNow Business Analyst - HRSD
Springfield, VA. Posted 14 months ago
The role
You will implement and configure ServiceNow modules for a large federal agency. You will develop business processes, gather requirements, and design solutions within the HR Service Delivery (HRSD) suite.
What you will do
- Developing business processes, gathering requirements and developing stories
- Provide process flow and other required system documentation
- Build a trusting relationship with major project stakeholders and lead them to adoption of the best solution
- Assist in quality management reviews and ensure all business and design requirements are met
- May assist and sometimes lead test plan development and execution
- Supports Organizational Change Management (OCM) efforts by providing information on the to be solution
Required qualifications
- At least 1 year of experience with ServiceNow
- Experience with change management processes
- Experience working with stakeholders and development team(s) to deliver solutions
- Must have active Top Secret clearance
- Willing and capable of obtaining SCI and CI poly
Nice to have
- Training in ServiceNow Fundamentals
- ServiceNow Certified System Administrator (CSA)
- Training or experience in Agile Fundamentals
- Experience with HR Service Delivery (HRSD) within ServiceNow
Benefits
- hands-on experience
- certifications
- industry training
Before you apply
- Must have active Top Secret clearance
- Must be willing and capable of obtaining SCI and CI poly
- Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
- Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration
About the company
Accenture Federal Services is a technology company within global Accenture that helps the US federal government. Its 13,000+ people pursue technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.