Business & Operations Support

The role

This professional manages customer end-to-end onboarding processes and supports program management initiatives. The role provides direct operational support to leadership and handles personnel-related tasks and security enablement.

What you will do

• Serve as direct support to the PMO Lead and AGC Leads
• Administer personnel management, tracking, and onboarding/offboarding workflows
• Provide operational support across multiple programs
• Develop, maintain, and organize program documentation
• Prepare and deliver KPI reports and assist with client communications
• Manage onboarding tasks including clearance crossover support
• Maintain and track personnel schedules and updates
• Manage customer facility access requests and equipment inventory
• Distribute and track smartcards
• Run and document security calls and maintain security trackers

Required qualifications

• Bachelor’s degree; or 4 years of additional relevant experience
• Experience using Microsoft Office Suite (Excel, Outlook, PowerPoint, and Teams)
• Experience as an onboarding specialist or in a similar HR or personnel-support role
• TS/SCI with poly clearance required
• US Passport required

Nice to have

• Strong attention to detail, organizational skills, and the ability to work autonomously with minimal supervision
• Customer service experience preferred
• Excellent verbal and written communication skills

Benefits

• Certifications
• Industry training

Before you apply

• Applicants must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
• Candidates currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration

About the company

Accenture Federal Services is a technology company within global Accenture that helps the US federal government. Its 13,000+ people pursue technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.