ServiceNow Sr. Developer (Portal)

Springfield, VA. Posted a month ago

The role

This person will lead user interface and user experience design activities for the Hadlock contract. They will architect digital experiences across ServiceNow, custom applications, and enterprise platforms.

What you will do

Leads end to end UX design processes including user research, persona development, journey mapping, wireframing, and prototyping
Architects design systems and component libraries
Conducts user research activities including interviews, surveys, usability testing, and analytics analysis
Develops high fidelity mockups, interactive prototypes, and design specifications using Figma, Adobe XD, or Sketch
Designs ServiceNow portal experiences, service catalog interfaces, and custom application UIs
Establishes UX standards and design patterns aligned with federal accessibility requirements
Leads usability testing sessions
Mentors mid-level and junior UX designers
Collaborates with product owners, developers, and stakeholders
Develops information architecture including navigation structures, content organization, and workflow designs

Required qualifications

8 years of UI/UX design experience
proven expertise in enterprise application design and user research
federal experience
An active TS/SCI is required
must be willing to obtain polygraph

Nice to have

ServiceNow CSA
ServiceNow UI/UX certifications
Google UX Design Certificate (or equivalent)

Benefits

hands-on experience
certifications
industry training

Before you apply

An active TS/SCI is required
must be willing to obtain polygraph
Applicants in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
Candidates currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration

About the company

Accenture Federal Services is a technology company within global Accenture. It helps the US federal government make the nation stronger and safer through technology and ingenuity.