ServiceNow Sr. Developer (CSM)

The role

This person will lead ServiceNow development activities and architect complex technical solutions across various modules. They will provide technical leadership, mentor development teams, and ensure solutions align with federal security requirements.

What you will do

• Architects complex ServiceNow solutions including custom applications, advanced workflows, and enterprise integrations
• Develops advanced server side scripting including Business Rules, Script Includes, Scheduled Jobs, and Fix Scripts
• Implements sophisticated client side development using Client Scripts, UI Policies, UI Actions, and Angular components
• Designs and develops ServiceNow integrations using REST/SOAP APIs, MID Server, IntegrationHub, and custom protocols
• Develops Flow Designer workflows, subflows, and custom actions automating complex business processes
• Implements ServiceNow Service Portal customizations including widgets, themes, and responsive designs
• Develops Performance Analytics solutions including indicators, breakdowns, and automated data collection
• Implements advanced CMDB configurations, identification rules, and reconciliation policies
• Mentors mid-level and junior developers on ServiceNow architecture, development patterns, and best practices
• Conducts code reviews ensuring quality, performance, security, and adherence to coding standards

Required qualifications

• 7 years of ServiceNow development experience
• ServiceNow Certified System Administrator (CSA)
• Active TS/SCI is required
• Must be willing to obtain polygraph

Nice to have

• ServiceNow Certified Application Developer (CAD)
• Certified Implementation Specialist (CIS) in multiple modules
• Certified Technical Architect (CTA)
• Federal government experience

Benefits

• Hands-on experience
• Certifications
• Industry training

Before you apply

• An active TS/SCI is required
• Must be willing to obtain polygraph
• Applicants must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
• Candidates currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration

About the company

Accenture Federal Services is a technology company within global Accenture that helps the US federal government. Their 13,000+ people pursue technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.