User Experience Researcher

The role

You will conduct UX research to reveal user needs for client products. You will work with cross-functional teams to perform usability studies and deliver actionable insights.

What you will do

• Collaborate with designers and stakeholders to understand research needs
• Conduct all stages of UX research including identifying, planning, driving, conducting, analyzing, and reporting
• Recruit participants for research studies
• Communicate research study statuses and updates to stakeholders
• Continuously update the UX research repository
• Work cross-functionally to identify user insights, gaps, and craft user experience strategy
• Identify opportunities to improve user experience based on research insights
• Build a UX research repository

Required qualifications

• Bachelor’s Degree in human behavior or related field, or equivalent experience
• Minimum 5 years of UX research experience
• Ability to perform all research related tasks including research, planning, evaluating, and iteration
• Ability to quickly and effectively share research results
• Ability to learn new software quickly
• Knowledge of UX research modalities and methods
• Understanding of integrating qualitative and quantitative research methods

Nice to have

• Experience with Microsoft Office, Dscout, Optimal Workshop, Figma, Confluence, or JIRA
• Master's Degree
• Minimum of 1 year of experience leading a workstream
• Client-facing experience in the federal or public sector

Benefits

• Hands-on experience
• Certifications
• Industry training

Before you apply

• Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
• Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration

About the company

Accenture Federal Services is a technology company within global Accenture that helps the US federal government. Its 13,000+ people work across defense, national security, public safety, civilian, and military health organizations.