M365 Platform Senior Analyst

The role

This person will perform administration and engineering activities for Microsoft 365 applications in a GCC High environment. They will work incidents and tasks assigned to the Infrastructure Applications team and interact with users daily.

What you will do

• Engage in administration and engineering activities focused on Microsoft 365 applications in a GCC High environment
• Work incidents and tasks assigned to the Infrastructure Applications team
• Interact with numerous users each day
• Find ways to optimize and improve existing processes
• Contribute to process improvements and best practices across multiple technical domains

Required qualifications

• Experience supporting Exchange Online
• Experience supporting SharePoint Online and OneDrive
• Experience supporting Microsoft Teams including voice (direct routing)
• Experience supporting Power Platform (Power BI, Power Apps, Power Automate)
• Experience supporting Entra, Active Directory
• Good communication and customer skills
• Strong Office experience, particularly with Excel
• Ability to learn and adapt to new technologies and tools as support requires
• Work independently and as part of a larger group to achieve team objectives

Nice to have

• Experience supporting Exchange Server Subscriber Edition
• Experience with Copilot and Copilot Studio
• Experience with PowerShell and Graph
• Experience with Microsoft Purview and Defender
• Experience working with ServiceNow and Cayosoft
• Experience working in and supporting a GCC High environment

Benefits

• Hands-on experience
• Certifications
• Industry training

Before you apply

• Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
• Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration

About the company

Accenture Federal Services is a technology company within global Accenture that helps the US federal government. Its 13,000+ people pursue technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.