AV Support Technician

The role

You will maintain and optimize A/V infrastructure and systems. This includes assisting users, troubleshooting issues, and installing equipment.

What you will do

• Assist A/V users with connecting to and using A/V systems
• Troubleshoot A/V issues, diagnose problems, and implement solutions
• Move and install A/V equipment between rooms
• Ensure all connections are present and working properly
• Work with vendors during installations and service calls

Required qualifications

• 1+ years Experience using and supporting Microsoft Teams
• 1+ years Experience supporting Microsoft Teams Rooms (MTR)
• 1+ years Experience supporting Crestron, QSC, Extron, Biamp, and Shure hardware
• Must be a US Citizen

Nice to have

• Experience with other video conference applications such as Zoom, Google Meets, etc.
• Experience using ServiceNow
• Eagerness to learn new A/V technologies, tools and methodologies
• Experience with networking technologies is a plus

Benefits

• hands-on experience
• certifications
• industry training

Before you apply

• Must be a US Citizen
• Applicants must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
• Candidates currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration

About the company

Accenture Federal Services is a technology company within global Accenture that serves the US federal government. Its 13,000+ people pursue technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.