Operations Site Lead

The role

The Operations Site Lead owns all on-site activities and manages personnel at an assigned location. This person serves as the single point of accountability for site operations, facilities coordination, and personnel administration.

What you will do

• Serve as the single point of accountability for all on-site activities and personnel.
• Own the personnel lifecycle including onboarding, in-processing, badging, and roll-off.
• Assist incoming personnel with badge requests and facility access.
• Serve as the primary point of contact for personnel issues like conduct, attendance, and conflicts.
• Support Supervisor and SME Supervisor roles to ensure effective shift operations.
• Serve as the site-level escalation point for issues exceeding Supervisor authority.
• Coordinate site facilities, physical security, and access management.
• Maintain situational awareness of site staffing levels and readiness.
• Report site status, staffing, risks, and personnel matters to the Program Lead.
• Ensure site compliance with program, customer, and facility security requirements.

Required qualifications

• 5 years experience owning site-level operations and personnel administration in a government/customer-facing environment.
• Experience with personnel onboarding/off-boarding processes, including facility access and badging coordination.
• Experience handling personnel issues and coordinating with HR/leadership on resolution.
• Strong organizational skills to manage staffing, coverage, and compliance.
• Must have an active TS/SCI clearance with Polygraph
• Must have a valid US Passport

Nice to have

• Prior experience as a site or facility lead on a similar cleared government program.
• Familiarity with facility security/access control processes for cleared environments.
• Experience directly managing or overseeing operational personnel.
• Relevant certifications in security management, facility operations, or personnel administration.

Benefits

• Certifications
• Industry training
• Hands-on experience

Before you apply

• Must have an active TS/SCI clearance with Polygraph
• Must have a valid US Passport
• Applicants in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
• Candidates currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

About the company

Accenture Federal Services is a technology company within global Accenture. It helps the US federal government through technology and ingenuity across defense, national security, public safety, civilian, and military health organizations.