Technical Support Lead

The role

You will oversee the management and security of complex IT environments. This includes managing Linux systems, cloud-based infrastructures, and implementing cyber security measures.

What you will do

• Implementing and maintaining robust cyber security measures
• Deploying and monitoring network-based Intrusion Detection and Prevention Systems
• Performing hands-on work with virtualization technologies
• Working with the architecture of cloud and data center environments
• Managing and optimizing resources across Amazon Web Services and Microsoft Azure
• Streamlining processes and enhancing system reliability
• Integrating security and operational best practices into continuous deployment workflows
• Ensuring compliance and risk mitigation across all IT operations

Required qualifications

• 3 years of experience in general IT, cybersecurity, CNO software or security research
• 3 years of experience managing Linux Systems
• Experience with networking (e.g.: TCP/IP, virtualization, cloud/data center architecture)
• Experience with automation and scripting tools (e.g.: PowerShell, Ansible Playbooks, Terraform, AWS CloudFormation, BASH, etc.)
• Experience with Service desk tools (e.g.: JIRA, Redmine, ServiceNow, etc.)
• Experience with knowledge management system (e.g.: Confluence, GitLab, etc.)
• DoD 8570 IAT Level II Certification or Higher

Nice to have

• Experience with DevOps pipeline tools (e.g., Jenkins, Git, Docker, etc.)
• Experience working in cloud environments
• Experience with NIST Risk Management Framework Processes
• Ability to adapt to evolving technologies, proactively identify vulnerabilities, and implement solutions that align with organizational objectives

Benefits

• hands-on experience
• certifications
• industry training

Before you apply

• Must have an active TS/SCI level clearance
• Willingness to sit for a polygraph
• Must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
• Candidates currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration

About the company

Accenture Federal Services is a technology company within global Accenture that helps the US federal government. Their 13,000+ people pursue technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.