Training Lead

The role

The Training Lead leads clients through transformation processes by focusing on alignment, ability, and adoption. This person develops human-centered training strategies and leads a team of training developers to execute these strategies.

What you will do

• Lead clients through the transformation process
• Develop human-centered strategies for training
• Translate strategic direction and mission objectives into holistic training strategies
• Design training strategies for the future of work
• Lead a team of high performing training developers
• Contribute to business development efforts and Human Capital practice
• Help with market research, points-of-view, capability development, thought capital, and knowledge management
• Collaborate on proposals
• Build trusted client relationships

Required qualifications

• Bachelor’s Degree or equivalent experience
• 7+ years’ experience in 3 or more of the following: Training Leadership, Project Management, Change Management, Training Capability, Agile Change, Training Analytics, Design Thinking
• 3+ years working as a Training Lead on an SAP greenfield transformation
• 2+ years working with WalkMe Digital Adoption Platform and/or WalkMe Learning Arc
• Hands-on experience configuring and governing a digital adoption platform (e.g., WalkMe DAP) and authoring in-app guidance
• Strong eye for instructional design quality and consistency

Nice to have

• Experience working as a consultant on change management
• Certified Change Management Professional (CCMP) Certifications or PROSCI
• Experience with designing, developing, and rolling out a change management plan for a mid- or large-scale program
• Familiar with digital authoring tools like Adobe Creative Cloud, PowToon, Piktochart, Camtasia, SnagIt, and Articulate 360

Benefits

• Certifications
• Industry training
• Hands-on experience

Before you apply

• Applicants in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
• Candidates currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration

About the company

Accenture Federal Services is a technology company within global Accenture that helps the US federal government. It is recognized as a Glassdoor Top 100 Best Place to Work.