ServiceNow Business Analyst

The role

The ServiceNow Business Analyst will facilitate understanding of requirements and apply ServiceNow knowledge to design solutions. They will develop business processes, gather requirements, and develop stories.

What you will do

• Develop business processes
• Gather requirements
• Develop stories
• Provide process flow and other required system documentation
• Build a trusting relationship with major project stakeholders
• Lead stakeholders to adoption of the best solution

Required qualifications

• 1 year of relevant experience in Business Analysis for system design, system architecture, business technical architecture, business system requirements definition, or similar
• 6 months of ServiceNow Experience
• Active TS/SCI clearance

Nice to have

• Experience working in ServiceNow
• ServiceNow Certified System Administrator (CSA)

Before you apply

• Applicants must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
• Candidates currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration

About the company

Accenture Federal Services is a technology company within global Accenture that serves the US federal government. Its 13,000+ people work across defense, national security, public safety, civilian, and military health organizations.