Change Management Specialist

The role

You will drive user adoption and organizational transformation as an AI platform scales across federal enterprise environments. You will develop and execute change management strategies, conduct impact assessments, and deliver training programs.

What you will do

• Develop and execute enterprise-level change management strategies supporting AI platform adoption.
• Conduct change impact assessments identifying affected stakeholders, processes, systems, and organizational structures.
• Analyze organizational readiness and develop mitigation strategies.
• Design and deliver end user training programs.
• Plan and execute roadshows, demonstration events, and stakeholder engagement activities.
• Create communication plans.
• Develop training materials including user guides, quick reference cards, video tutorials, and job aids.
• Facilitate workshops with stakeholders.
• Build change champion networks.
• Establish adoption metrics and feedback mechanisms.

Required qualifications

• Bachelor's degree required.
• 8 years of experience in change management or related fields.
• Expertise in change management methodologies, stakeholder engagement, and training development.
• Proven ability to develop and execute change management strategies at an enterprise level.
• Experience conducting change impact assessments and analyzing organizational readiness.
• Strong communication skills with experience in developing comprehensive communication plans.
• Ability to design and deliver a variety of training programs and materials.
• Experience working in federal enterprise environments, including both Classified and Unclassified settings.
• Excellent facilitation skills and experience in building change champion networks.
• Strong strategic planning and project management skills.
• Experience collaborating with cross-functional teams including Product Management, Business Analysts, and executive leadership.
• Active Secret, Top Secret, TS/SCI, or TS/SCI with Polygraph clearance required, depending on position

Benefits

• Hands-on experience
• Certifications
• Industry training

Before you apply

• Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
• Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

About the company

Accenture Federal Services is a technology company within global Accenture that helps the US federal government. Its 13,000+ people pursue technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.