Data Transfer Workstation Support Technician II

The role

This person will provision, configure, deploy, and sustain Data Transfer Workstations (DTWs) as hardened Windows 11 kiosk workstations. They will manage imaging, deployment, and maintenance for controlled data ingress and egress.

What you will do

• Create and maintain Windows image for Data Transfer Agents workstations
• Support deployment activities of workstations to Animal sites
• Create workstation sustainment plan
• Perform imaging and configuration of the DTW machine for deployment
• Follow and improve the deployment process and documentation
• Create install request with SOI team for local site infrastructure
• Deliver configured DTW to PjM for shipping
• Provide customer training and answer questions for the data transfer process
• Monitor overall system health and perform routine maintenance
• Manage Operational System Management escalation and triage

Required qualifications

• DoD 8570 IAT Level II or higher certification upon start
• AZ-900, Cloud+, AWS Cloud Practitioner, or equivalent certification
• Bachelor's degree or additional 4 years equivalent experience
• 3+ years demonstrated performance in related technology
• Experience in Cloud technologies, Data and AI, Security, Complex networks, IAAS, PAAS, and/or SAAS, Cross-platform integration and large-scale, complex systems, or Business applications design and imp

Nice to have

• Direct Platform Support (Windows Workstation/Server)
• Active Directory Organization and Management (OU and GPO Management)
• Azure Solutions Management (IaaS, PaaS, and Virtual Network Components)
• AVD Experience and Component Support (Pools, Workspace, Application Management, Firewall Management)
• Azure Services (Compute, Networking, Storage, Analytics, Containers, Intune, Sentinel, etc.)
• PowerShell
• Azure Purview
• AZ-104

Benefits

• Certifications
• Industry training

Before you apply

• Must have an active TS/SCI Clearance
• Must have a valid US passport
• Applicants must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
• Candidates currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible

About the company

Accenture Federal Services is a technology company within global Accenture that helps the US federal government. Their 13,000+ people pursue technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.