Systems & AI Operations Administrator

The role

This person will ensure the availability, reliability, and performance of mission-critical systems. They will leverage approved artificial intelligence, automation, and data analysis tools to improve operational efficiency and service delivery.

What you will do

• Install, configure, maintain, and troubleshoot hardware, software, operating systems, applications, databases, and supporting infrastructure.
• Monitor system availability, performance, capacity, and security.
• Perform system upgrades, patching, backups, recovery operations, and configuration management activities.
• Analyze, diagnose, and resolve system, application, network, and user issues.
• Utilize approved AI-enabled tools to support incident analysis, root cause identification, knowledge management, operational reporting, workflow optimization, and decision support.
• Develop and maintain automation solutions, scripts, and AI-assisted processes.
• Implement and maintain cybersecurity controls, user access management, vulnerability remediation, and audit readiness activities.
• Maintain technical documentation, system diagrams, standard operating procedures, and operational records.
• Collaborate with engineers, cybersecurity personnel, developers, and mission stakeholders.
• Provide operational and on-call support for mission-critical environments as required.

Required qualifications

• Experience administering Windows and/or Linux enterprise environments.
• Knowledge of networking, virtualization, storage, backup, and cybersecurity principles.
• Experience troubleshooting complex technical systems and supporting operational environments.
• Demonstrated proficiency in using AI-powered productivity, automation, analytics, or decision-support tools to improve operational outcomes.
• Experience with scripting, automation, process improvement, or AI-assisted workflows.
• Strong analytical, communication, problem-solving, and technical documentation skills.
• TS/SCI security clearance

Benefits

• Hands-on experience
• Certifications
• Industry training

Before you apply

• A TS/SCI security clearance is required
• Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
• Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

About the company

Accenture Federal Services is a technology company within global Accenture that helps the US federal government. Its 13,000+ people pursue technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.