Director of Continuous Improvement

The role

The Director of Continuous Improvement will lead the development of a unified operating system for the network. This person will identify operational practices, translate best practices into a repeatable operating playbook, and deploy them in partnership with local leadership.

What you will do

• Own the research, design, and deployment of a unified operating system
• Conduct deep-dive analysis across the branch network to identify performance drivers
• Design and refine the daily, weekly and monthly operating rhythm for branch managers
• Partner with operations leaders to drive organizational change and cultural transformation
• Define success metrics and establish a monitoring framework
• Create a comprehensive training program and coaching methodologies
• Partner with the VP of Integration to support onboarding of acquisitions

Required qualifications

• Minimum eight years of progressive operations, process improvement, or organizational systems experience
• Demonstrated track record of quantifiable impact through organization-wide transformation initiatives
• Strong analytical foundation
• Willingness to travel regularly to branch locations

Nice to have

• Experience in calibration services, metrology, or distributed service operations
• Consulting background (McKinsey, Bain, BCG, or equivalent)
• Demonstrated experience applying top down prioritization and structured problem-solving

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with Company Match
• Company-Paid Life Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Company-Provided Equipment

About the company

Accredited Labs is a calibration and metrology platform in North America with 32+ branches.