Cash Application Supervisor

The role

You will own daily cash application and lead the cash team. You will apply customer payments in NetSuite and supervise the cash application team.

What you will do

• Apply daily customer receipts in NetSuite including ACH, checks, and credit card payments.
• Download, format, and upload bank lockbox files into NetSuite and resolve exceptions.
• Apply credit card settlements from the payment processor and reconcile batches, fees, and chargebacks.
• Research and resolve unapplied cash, short-pays, overpayments, and unidentified receipts.
• Process customer refunds, credit memo applications, and NSF/returned payments.
• Perform daily bank-to-NetSuite cash reconciliations.
• Prepare month-end cash and AR reconciliations and unapplied cash reports.
• Supervise, train, and review the work of the cash application team.
• Improve NetSuite workflows, saved searches, and lockbox import mappings.
• Partner with Collections, Billing, and the bank on payment issues and process changes.

Required qualifications

• 5+ years of cash application or accounts receivable experience, including 2+ years in a lead or supervisory role.
• 3+ years of hands-on NetSuite experience, including customer payments, deposits, saved searches, and CSV imports.
• Proven experience applying ACH, wire, check, and credit card payments in a high-volume environment.
• Direct experience importing and processing bank lockbox files and working lockbox exceptions.
• Strong understanding of bank reconciliations, month-end close, and AR internal controls.
• Advanced Excel skills (VLOOKUP/XLOOKUP, pivot tables, data cleanup for imports).
• Excellent attention to detail and ability to meet daily and month-end deadlines.
• Clear communicator with customers and internal teams.
• Problem-solver who digs into unidentified payments.
• Steady under deadline pressure.
• Coach who develops team members.

Nice to have

• Experience with multi-entity or multi-subsidiary NetSuite environments, ideally in a company growing through acquisitions.
• Familiarity with NetSuite bank feeds, auto-match rules, or cash application add-ons.
• Experience with credit card processors and gateways and settlement reconciliation.
• Experience building or documenting cash application procedures and training materials.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with Company Match
• Company-Paid Life Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Company-Provided Equipment

About the company

Accredited Labs is a provider of accredited calibration services. They are a network of calibration companies that blends local relationships with the reliability and resources of a national brand.