Commercial Lines Account Manager

The role

The Account Manager will service and retain an assigned book of commercial insurance business. This role provides support to clients, producers, and carrier partners.

What you will do

• Manage an assigned book of commercial lines accounts.
• Serve as the primary point of contact for clients regarding policy service needs.
• Process policy changes, endorsements, renewals, certificates of insurance, audits, cancellations, and reinstatements.
• Review coverage, identify gaps, and provide recommendations based on client exposures.
• Prepare and deliver renewal proposals and coordinate marketing efforts.
• Maintain accurate client records and documentation in the agency management system.
• Respond promptly to client inquiries and carrier requests.
• Collaborate with producers and internal teams to ensure client satisfaction and retention.
• Assist clients with claims reporting and claims follow-up.
• Ensure compliance with agency workflows, carrier requirements, and regulatory guidelines.

Required qualifications

• 440 Customer Representative License or 220 Property & Casualty General Lines Agent License
• Strong knowledge of commercial insurance coverages and policy forms.
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.
• Ability to prioritize tasks and manage multiple deadlines.
• Proficiency with Microsoft Office applications.

Nice to have

• 3+ years of commercial insurance experience preferred

Benefits

• Medical, vision, and dental
• 401(k) with company match
• Company paid life insurance
• STD
• LTD
• PTO starting at 18 days per year
• 10 paid holidays
• 2 floating holidays

About the company

Foundation Risk Partners is one of the fastest growing insurance brokerage and consulting firm in the US. They are adding a Commercial Lines Account Manager to their Acentria team.