Operations Supervisor - Los Angeles

The role

Operations Supervisors oversee daily security operations across multiple client locations. They lead and develop security personnel while maintaining client relationships and ensuring compliance with company and regulatory standards.

What you will do

• Oversee daily security operations across multiple client locations
• Conduct site inspections, quality assurance audits, and operational assessments
• Ensure compliance with post orders, company policies, client requirements, and regulatory standards
• Respond to operational issues, emergencies, staffing shortages, and client concerns
• Monitor security personnel performance and implement corrective actions
• Lead, mentor, coach, and develop supervisors and security officers
• Assist with recruiting, onboarding, training, and employee retention initiatives
• Build and maintain strong professional relationships with clients
• Prepare incident reports, operational summaries, and performance documentation
• Perform routine patrols and monitor entrance and departure of employees, visitors, and vehicles

Required qualifications

• Must be at least 26 years old for driving positions
• Minimum 5 years of security supervisory, field operations, law enforcement, military, or leadership experience
• Strong leadership, organizational, and problem-solving abilities
• Excellent verbal communication, customer service, and interpersonal skills
• Ability to write clear and accurate reports
• Proficiency with report writing, scheduling software, Microsoft Office, and basic computer applications
• Ability to stand and walk for extended periods and perform physical tasks as required
• Comfortable working outdoors, including during varied weather conditions
• Must have reliable transportation
• Must be dependable, committed to ethical conduct, and acts with integrity
• Must be able to work independently and make sound decisions under pressure
• Valid California Guard Card

Nice to have

• Prior experience managing multiple locations, employees and operational priorities
• Prior experience managing large teams and/or multiple client accounts
• Knowledge of California BSIS regulations and compliance requirements
• Security Guard Training Certificates
• Bilingual (Spanish / Mandarin)

Benefits

• Weekly Pay
• Premium Shift Pay for Holidays Worked
• 401(k) Retirement Plan
• Health / Dental / Vision Insurance
• Paid Sick Leave
• Training and Career Development
• Employee Assistance Programs
• Additional benefits, such as Paid Time Off (PTO), vary depending on position

Before you apply

• Ability to pass a background check, drug screening, and additional client requirements
• Ability to pass MVR driving requirements for driving positions

About the company

Absolute International Security is a leading provider of professional security guard services in the Southern California region. They focus on integrity, vigilance, professionalism, and reliability.