Account Onboarding Specialist - Tokyo, Japan (6 Month Contract)

The role

You will support new and developing accommodation partners with onboarding and basic account setup. You will guide partners through registration and help them understand Agoda's tools and systems.

What you will do

• Support new and developing accommodation partners with onboarding and basic account setup
• Reach out to partners to guide them through registration and next steps
• Share best practices and basic recommendations to help partners improve their performance on Agoda
• Help partners understand Agoda's tools and systems using existing materials and training
• Participate in short-term projects or campaigns to encourage partner program participation
• Track activities and updates in internal systems and follow clear daily priorities
• Work closely with your team to learn, ask questions, and continuously improve

Required qualifications

• New graduates or up to 2 years of work experience
• Native-level Japanese
• Business-level English (reading and writing)
• Comfortable using basic computer tools (Excel, email, internal systems)
• Willingness to learn, ask questions, and take feedback
• Clear and professional communication skills
• Able to adapt in a fast-moving environment with guidance from the team
• Curious, proactive, and open to trying new ways of working

About the company

Agoda is part of Booking Holdings with a diverse team of over 7,000 people from 90 countries. The company connects people to destinations and experiences through hotels, flights, and experiences.