Strategic Account Manager (Hong Kong based)

The role

You will be the main contact between accommodation partners and Agoda to nurture relationships and drive mutual growth. You will manage a portfolio of top producing hotel partners in Hong Kong through consultative services and data-driven approaches.

What you will do

• Build and own long-term relationships with strategic and key accounts.
• Maintain and improve the performance of a portfolio of top producing properties in Hong Kong.
• Proactively engage supply partners to drive mutual growth and maximize value.
• Provide consultative services and tailor-made solutions to hotel partners.
• Use a data-driven approach to prioritize tasks and deliver pitches.
• Maintain high-frequency engagement with supply partners, including at least one face-to-face interaction per quarter.
• Respond to the needs and requests of hotel partners in a timely and effective manner.
• Achieve individual KPIs with minimal supervision.

Required qualifications

• Bachelor’s degree.
• Minimum 3 to 5 years of experience in business development and/or account management.
• Strong interpersonal skills and the ability to influence both external and internal stakeholders.
• Strong analytical and problem-solving skills.
• Team player with a professional get it done attitude and work ethic.
• Proven success in acquiring, building, and maintaining long-term customer relationships.
• Adapt well to change and be able to work in a fast-paced environment.
• Ability to create new and innovative ideas.
• Strong proficiency in English and Cantonese.

Nice to have

• Experience in internet/e-commerce preferred.
• MBA or Master’s degree.
• Experience in the travel industry.

About the company

Agoda is a travel booking platform and part of Booking Holdings. The company connects people to destinations and experiences through its millions of hotels, flights, and experiences.