Employee Relations Senior Consultant - Governance & Policy (Bangkok-based, Relocation Provided)

The role

You will provide expert consultation on employee relations, employment policy, workplace risk, and industrial relations. You will act as an advisory partner to help leaders interpret policy and navigate complex matters while strengthening ER governance and policy design.

What you will do

• Provide Senior ER Consultation on complex and sensitive matters
• Translate employment legislation and company policies into scalable guidance
• Define and maintain ER governance, decision frameworks, and playbooks
• Conduct quality assurance reviews of ER practices and high-risk matters
• Advise on restructures, collective matters, and significant employment decisions
• Provide subject-matter advice on union engagement and industrial relations
• Identify emerging employment, workforce, regulatory, and reputational risks
• Recommend improvements to policies, processes, and manager guidance
• Develop toolkits, training, and decision trees to build ER capability
• Partner with Legal, Compliance, and People Analytics on audits and regulatory matters

Required qualifications

• Minimum 8 years of experience in Employee Relations, Labor or Industrial Relations, employment policy, HR risk, or HR Business Partnering roles within large, complex, or regulated organizations
• Experience advising on complex, sensitive, or precedent-setting employee relations matters
• Strong working knowledge of employment legislation, employee relations, workplace dispute resolution, and industrial relations practices
• Experience developing, interpreting, or governing employment policies, decision frameworks, controls, playbooks, or assurance processes
• Ability to translate complex legal, regulatory, and organizational requirements into practical guidance
• Strong risk assessment, critical thinking, and judgment
• Strong consultation, influencing, facilitation, negotiation, and conflict-resolution skills
• Ability to build credibility and influence senior stakeholders in a global, matrixed environment
• Experience using qualitative and quantitative insights to identify systemic issues
• High levels of discretion, integrity, and sound judgment
• Degree in Human Resource Management, Law, Industrial Relations, or a related discipline—or equivalent professional experience
• Fluency in written and spoken English

Nice to have

• Experience working across multiple jurisdictions, cultures, or business models
• Experience supporting union engagement, collective consultation, bargaining preparation, or industrial dispute resolution
• Experience with ER quality assurance, audits, compliance reviews, or risk and control frameworks
• Curiosity and the confidence to challenge established practices constructively
• Strong ownership, attention to detail, humility, and flexibility

Benefits

• Relocation Provided

About the company

Agoda is part of Booking Holdings with a diverse team of over 7,000 people from 90 countries. The company uses data and technology to connect people to destinations and experiences worldwide.