Enterprise Account Manager - Tokyo, Japan

The role

You will grow the coverage and quality of Agoda's supply network by remotely managing a portfolio of hotel partners in Japan. You will build strategic partnerships and use data to drive bookings, revenues, and gross profit for assigned partners.

What you will do

• Identify, pitch and build new supplier relationships for Agoda focusing on the B2B and wholesale market.
• Introduce and explain the strategic benefits of the new B2B solution product.
• Grow bookings, revenues and gross profit of assigned hotel partners.
• Use data to develop business solutions and maximize accommodation availability and content competitiveness.
• Evaluate existing partnerships and develop strategic account plans.
• Identify, prioritize, negotiate, contract and onboard non-participatory hotels.
• Build trusted, long-term relationships with hotel partners.
• Formulate project ideas and implement new approaches.
• Research and troubleshoot rate and availability issues.
• Prepare pitch presentations and manage regular supplier and internal reports.

Required qualifications

• Minimum 5 years’ experience in account management, business development, partnership management, or supply/e-commerce roles.
• Strong relationship-building and stakeholder management skills.
• Ability to develop and implement solutions for unique challenges when negotiating with hotel partners.
• Ability to drive insights out of data and articulate the findings.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Team player with a professional get it done attitude and work ethic.
• Strong prioritization and planning skills.
• Curiosity to learn and willingness to try new approaches.
• Comfortable in a two-way feedback culture.
• Adapts well to and is energized by change.
• Proven ability to develop and maintain strategic partnerships.

Nice to have

• B2B and wholesale markets experience
• Experience in hotel or travel industry, especially OTA channels
• Experience managing strategic partner relationships and driving business growth through consultative account management

About the company

Agoda is part of Booking Holdings and connects people to destinations and experiences through hotels, flights, and experiences. The company uses data and technology to fuel curiosity and innovation.