Agoda

Global People Experience Specialist (Singapore-based)

Singapore Guoco. Posted a month ago

The role

You will manage local global mobility, immigration, relocation, and onboarding activities in an assigned geography. You will coordinate with employees, hiring managers, internal stakeholders, and third-party vendors to ensure smooth employee experience and support local People Operations and compliance.

What you will do

  • Manage mobility cases including visas, relocations, renewals, and cancellations.
  • Ensure cases are completed accurately and in line with regulatory requirements.
  • Partner with immigration, relocation, and other third-party vendors.
  • Coordinate stakeholders and track case progress.
  • Monitor vendor service quality and resolve issues.
  • Coordinate onboarding and Day 1 logistics for new hires.
  • Conduct new hire orientation.
  • Support local People Operations, statutory, regulatory, and employment-related requirements.
  • Identify opportunities to improve processes.
  • Support process documentation and knowledge sharing.

Required qualifications

  • 5+ years of people operations, employee engagement, or Global Mobility & immigration-related working experience
  • At least 3 years of demonstrable experience coordinating multiple stakeholders and working with third-party vendors
  • At least 3 years of demonstrable experience independently managing cases, processes, or employee support activities
  • Strong organizational and time-management skills
  • Excellent communication and interpersonal skills
  • Ability to work effectively with international employees, local hires, hiring managers, vendors, and cross-functional teams
  • High attention to detail and ability to manage sensitive employee information with discretion
  • Proactive problem-solving skills
  • Ability to work independently while collaborating with a manager and team based in another location
  • Professional fluency in English, both written and spoken
  • Ability to manage priorities in a fast-paced, international environment

Nice to have

  • Knowledge of local onboarding, immigration, employment, or compliance processes
  • Experience delivering new hire orientation or employee-facing presentations
  • Experience using Workday, Greenhouse, ServiceNow, and Zendesk
  • Experience supporting local statutory or regulatory requirements
  • Familiarity with working across different time zones and cultures

Benefits

  • Assisted onboarding programs
  • Individual growth through learning programs
  • Relocation is provided if required

Before you apply

  • Unable to provide work authorization
  • Relocation is provided if required

About the company

Agoda is part of Booking Holdings with a diverse team of over 7,000 people from 90 countries. The company connects people to destinations and experiences through travel.

Global People Experience Specialist (Singapore-based) at Agoda | JobZoey