Agoda
Global People Experience Specialist (Singapore-based)
Singapore Guoco. Posted a month ago
The role
You will manage local global mobility, immigration, relocation, and onboarding activities in an assigned geography. You will coordinate with employees, hiring managers, internal stakeholders, and third-party vendors to ensure smooth employee experience and support local People Operations and compliance.
What you will do
- Manage mobility cases including visas, relocations, renewals, and cancellations.
- Ensure cases are completed accurately and in line with regulatory requirements.
- Partner with immigration, relocation, and other third-party vendors.
- Coordinate stakeholders and track case progress.
- Monitor vendor service quality and resolve issues.
- Coordinate onboarding and Day 1 logistics for new hires.
- Conduct new hire orientation.
- Support local People Operations, statutory, regulatory, and employment-related requirements.
- Identify opportunities to improve processes.
- Support process documentation and knowledge sharing.
Required qualifications
- 5+ years of people operations, employee engagement, or Global Mobility & immigration-related working experience
- At least 3 years of demonstrable experience coordinating multiple stakeholders and working with third-party vendors
- At least 3 years of demonstrable experience independently managing cases, processes, or employee support activities
- Strong organizational and time-management skills
- Excellent communication and interpersonal skills
- Ability to work effectively with international employees, local hires, hiring managers, vendors, and cross-functional teams
- High attention to detail and ability to manage sensitive employee information with discretion
- Proactive problem-solving skills
- Ability to work independently while collaborating with a manager and team based in another location
- Professional fluency in English, both written and spoken
- Ability to manage priorities in a fast-paced, international environment
Nice to have
- Knowledge of local onboarding, immigration, employment, or compliance processes
- Experience delivering new hire orientation or employee-facing presentations
- Experience using Workday, Greenhouse, ServiceNow, and Zendesk
- Experience supporting local statutory or regulatory requirements
- Familiarity with working across different time zones and cultures
Benefits
- Assisted onboarding programs
- Individual growth through learning programs
- Relocation is provided if required
Before you apply
- Unable to provide work authorization
- Relocation is provided if required
About the company
Agoda is part of Booking Holdings with a diverse team of over 7,000 people from 90 countries. The company connects people to destinations and experiences through travel.