Strategic Account Manager (Ho Chi Minh)

The role

You will be the main contact between accommodation partners and Agoda to nurture relationships and drive mutual growth. You will expand the room supply network, manage hotel relationships, and identify new sources of supply.

What you will do

• Generate reports using available data to drive business growth for Agoda and partners
• Pro-actively contribute to the growth of Agoda
• Build trusted external relationships with hotel decision makers
• Use a consultative approach to increase engagement of Agoda programs
• Master Agoda systems, products and programs
• Use data to monitor progress towards agreed business goals
• Identify and acquire new sources of supply and product offerings
• Maintain existing relationships

Required qualifications

• Bachelor’s degree or equivalent, in any relevant field
• Three years’ experience in e-commerce, technology and internet industries
• Strong interpersonal skills & ability to influence external / internal stakeholders
• Excellent command of English and Vietnamese
• Proficiency in Microsoft Word, Excel, Outlook and PowerPoint
• Ability to communicate various proposals to potential partners
• Be a Team player with a Professional get it done attitude and work ethic
• Success in acquiring, mentoring & building long term customer relationships
• Adapts well to and is energized by change
• Is creative and Innovative

Nice to have

• Experience in the hotel industry and / or travel industry, especially online travel
• Experience with data analytics tool such as Tableau, Metabase, dBeaver, etc.

About the company

Agoda is a travel booking platform and part of Booking Holdings. The company connects people to destinations and experiences through its accommodation, flights, and experiences services.