Audio Visual Engineer

The role

You will provide installation, troubleshooting, and sustainment support for enterprise audio-visual systems. You will support Senior Executive Services and Military Officer conference and meeting spaces through travel within an assigned zone.

What you will do

• Travel within assigned zone and provide augmentation support to other zones
• Support SES and Military Officer conference and meeting spaces
• Install, pull, terminate, label, and test all AV-related cables, connectors, and interfaces
• Install projection screens, plasma/LED displays, speakers, and related AV hardware
• Perform installation of AV systems at client sites, including full room deployments
• Read and interpret blueprints, drawings, and technical documentation
• Wire and build AV racks to standard and customer specifications
• Serve as the Lead Audio Visual Engineer on projects and customer engagements
• Manage AV projects across various models and makes of equipment
• Conduct testing, analysis, troubleshooting, and corrective actions on systems, networks, hardware, and software

Required qualifications

• Five (5) years of relevant experience with AV engineering
• Must have an active DoD Top Secret clearance at a minimum
• Must have one of the following certifications: AMX Technician (Networked AV) Certification, or Crestron CTI Technician Track Certification, or AVIXA CTS Certification
• Ability to support mission-critical AV/VTC systems under pressure
• Demonstrated experience working with Crestron, Cisco, Biamp / AMX, and Extron
• Willingness to travel throughout the zone as required
• Strong troubleshooting skills to quickly diagnose and restore AV/VTC services
• Ability to follow escalation procedures and provide status updates and corrective action plans to leadership/PMO
• Experience using a ticketing system (e.g., ServiceNow) to document troubleshooting, actions taken, and resolution details
• Ability to provide routine ticket updates until closure and document root cause and resolution steps
• Ability to provide daily operational status reporting for non-operational rooms, including estimated restoration timelines

Benefits

• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays
• Performance Bonuses
• 401(k) with Match: 3% match with immediate vesting
• Company-paid life insurance up to $300K
• Multiple medical plans, dental, vision, FSA and HSA options
• 15 days of fully paid parental leave
• Military Differential Pay
• Paid training and certifications
• Tuition reimbursement
• 80% of net proceeds from a company sale returned to employees

Before you apply

• Must have an active DoD Top Secret clearance at a minimum
• Candidates must have a valid US Passport, or the ability to obtain one quickly

About the company

AGE Solutions is a technology and professional services company providing consulting, advanced technology solutions, and essential services to the U.S. government, defense, and intelligence sectors.