Hindi Audio Specialist - Freelance AI Trainer Project

The role

This person will create and execute role-play evaluation scenarios to simulate customer service interactions. They will evaluate model performance for advanced agentic audio models using qualitative and quantitative metrics.

What you will do

• Create and execute role-play–based evaluation scenarios for customer service interactions
• Contribute to the development of diverse and representative datasets
• Evaluate model performance across a standardized set of qualitative and quantitative metrics
• Ensure evaluations reflect real customer expectations

Required qualifications

• Basic computer programming literacy
• Understanding of JSON structures
• Familiarity with functions and methods
• Ability to reason about structured data and simple logic
• Technical communication clarity when handling support-style problem-solving
• Strong fluency in English
• Strong verbal communication skills in a simulated customer support context
• Hindi proficiency including fluency across all language skills: reading, listening, writing, and speaking
• Access to a high-quality microphone
• Comfort working with structured prompts, evaluation rubrics, and technical guidelines
• Device capable of running audio recording software and opening large technical documentation

Before you apply

• As a contractor you’ll supply a secure computer and high-speed internet

About the company

agency