Investment Operations Specialist - Freelance Project

The role

This role supports processes that facilitate conversion plans onboarding to the client platform. You will collaborate with internal stakeholders to enhance the onboarding experience and provide service to plan sponsors.

What you will do

• Review and identify issues with potential fund lineups
• Prepare Fund Applications for third-party fund companies with client information
• Coordinate with Implementation Managers and Investment teams to transition plans onto the client platform
• Update, maintain, and review client data within CRM systems
• Ensure collaboration with all internal teams to meet expected timelines
• Support the creation and maintenance of written operating procedures

Required qualifications

• Optimistic, flexible, creative, team-oriented, results-driven
• Ability to effectively collaborate with both internal and external stakeholders
• Good understanding of how mutual funds, stable value funds, collective investment trusts (CITs), and exchange-traded funds (ETFs) trade and settle
• Affinity for learning, creating, and Communicating effectively
• Proactive and analytical, able to problem-solve and propose solutions
• High degree of organization and dependability
• Ability to prioritize tasks and manage client expectations

Nice to have

• Experience with collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira
• General knowledge of ERISA rules and requirements
• Experience with one or more compliance / record-keeping systems (e.g. SunGard Relius, ASC, FIS)

About the company

agency