Email Account Manager

The role

The Account Manager will lead across multiple retention channels including email, sms, push and loyalty. They will manage a portfolio of clients, drive strategy, and implement proprietary technology.

What you will do

• Work across a portfolio of clients managing day to day while driving strategy towards longer term objectives
• Daily account management and optimization
• Implementing proprietary technology and best practices
• Driving, creating, managing, optimizing and reporting on campaigns
• Define and implement measurement strategies and delivering insights reports
• Interface and partnering with SBUs such as creative, client service and analytics
• Manage client calls and conduct client presentations

Required qualifications

• Bachelor’s Degree or equivalent experience
• Minimum 5 years of experience in retention marketing at an agency, brand or ad tech partner
• Experience with SalesForce Marketing Cloud required
• Experience with Google Analytics or Adobe Analytics required
• General business acumen
• Strong project management and ability to lead
• Go-getter attitude
• Team player
• Solution focused individual
• Working knowledge of Powerpoint and Excel (conditional statements, pivot tables and vlookups)
• Ability to present data to clients in a meaningful way

Nice to have

• Experience and/or passion working with DTC brands

Benefits

• Base salary DOE
• Unlimited vacation policy
• Monthly Phone Stipend
• Comprehensive Medical, Dental, and Vision insurance options
• 401(K) plan with matching
• Dog friendly office
• Hybrid work opportunity
• Professional Development Program

Before you apply

• Excel and Typing Test
• AI Assessment
• AI-assisted tool may be used to compare skills and job titles from resume with requirements

About the company

WITHIN is a Performance Branding company that partners with brands to drive business growth through integrated marketing strategies. The company uses AI across all teams to innovate and work smarter.