Clinical Research Office Coordinator

The role

This person will support day-to-day operations, participant support, scheduling, and office management at a research site. They will act as a key point of contact for clinicians, research staff, and participants.

What you will do

• Greet and check in participants
• Complete appointment reminders and provide appointment information
• Arrange transportation to and from the office using healthcare transportation portals
• Manage meal support for designated participants
• Coordinate re-bookings for missed or rescheduled visits
• Coordinate scheduling needs across clinicians and research staff
• Serve as a liaison between participants, clinicians, and research staff
• Manage assigned phone lines and voicemails
• Open and prepare the office each morning
• Maintain clean shared spaces and replenish office supplies

Required qualifications

• Strong organizational skills
• Attention to detail
• Ability to manage multiple priorities effectively
• Excellent written and verbal communication skills
• Professional phone and email etiquette
• Strong customer service and interpersonal skills
• Cultural competence
• Proficiency with Microsoft Office Suite
• Comfort working in a regulated clinical setting with sensitive data
• Sound judgment
• Physical ability to support daily operations including standing, walking, and occasionally lifting or moving supplies

Benefits

• 401(k) matching
• Medical, Dental, & Vision insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance

Before you apply

• Provide documentation verifying identity and authorization to work in the United States
• Complete Form I-9 within the required timeframe

About the company

Adams Clinical is a clinical trial site network specializing in late phase industry-sponsored trials of novel treatments for psychiatric and neurological conditions. The organization focuses on delivering data quality, safety, and diverse enrollment.