Team Lead - Account Management

The role

You will build, mentor, and coach a team of account managers to grow strategic merchant relationships and payments revenue. You will drive commercial growth, set team goals, and provide strategic consultation to enterprise companies.

What you will do

• Drive commercial growth by providing advice and strategic consultation to team members
• Set clear individual and team goals focused on revenue growth
• Report on performance and metrics at an executive level
• Create an inspiring and collaborative environment with an open feedback culture
• Provide coaching in strategic account planning, contract negotiations, product roadmap discussions, and executive engagement
• Provide strategic and consultative advice to influence global payments strategy of enterprise companies
• Collaborate cross-functionally to communicate merchant needs and feedback
• Serve as a thought leader and source of knowledge for colleagues
• Foster a positive working environment and maintain stakeholder relationships

Required qualifications

• Native in Mandarin with business proficiency in English
• Solid experience in payments, alternative payments methods, or card acquiring industry
• Experience in engaging with C-suites in enterprise companies within e-commerce, digital, online marketplaces or platform industry
• At least 2+ years experience in managing teams
• Strong network in the payment/fintech industry in China

Nice to have

• Experience in revenue driving position with track record of growing share of wallet, cross-selling, upselling

About the company

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft. It is a financial technology platform.