Head of CDD and KYC, Americas

The role

You will lead a CDD team of five people managers and approximately 45 staff members. You will oversee onboarding and ongoing reviews while defining regional strategy and collaborating with internal and external stakeholders.

What you will do

• Lead and coach a CDD team across Sao Paulo, San Francisco and Chicago
• Recruit and expand the function to support regional growth
• Track and evaluate team performance against key metrics and OKRs
• Define and execute the regional CDD strategy
• Serve as a senior escalation point for internal and external stakeholders
• Collaborate with Commercial teams to balance risk and business objectives
• Partner with Compliance, Operations, and Product teams to improve processes
• Represent the Americas CDD function in regional and global initiatives

Required qualifications

• 10+ years of experience in Operations or Compliance within financial services, fintech, banking, investment banking, or consulting
• 7+ years of MoM people management experience leading managers or team leads
• Ability to translate regulatory and business requirements into actionable, scalable solutions
• Ability to influence and align stakeholders across regions, functions, and seniority levels
• Ability to navigate ambiguity and evolving environments
• Merchant-focused approach

Nice to have

• Experience in Onboarding, KYC/CDD, or Risk

Benefits

• Base salary
• Equity in the form of RSUs

About the company

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft. They are a financial technology platform.