Senior Compliance Officer - Brand Integrity

The role

This individual contributor will support the governance, execution, and continuous improvement of brand-integrity programs. You will work across Payments Compliance, Risk, Commercial, Partnerships, Legal, and Operations to ensure the brand-integrity framework is applied and scalable.

What you will do

• Lead and coordinate program management activities across the Brand Integrity pillar.
• Support operational governance of card-network and alternative payment method integrity programs.
• Serve as the primary compliance point of contact for Visa, Mastercard, and domestic network operators.
• Manage program plans, trackers, decision logs, action items, and governance routines.
• Coordinate intake and triage of merchant, partner, and network-related issues.
• Partner with first line, Risk, Legal, Commercial, Partnerships, and regional stakeholders.
• Maintain documentation, playbooks, and training materials for brand-integrity topics.
• Track outstanding remediation items, open questions, deadlines, and dependencies.
• Support reviews of higher-risk merchant verticals and models.
• Identify repeat issues, process gaps, and control weaknesses to drive improvements.

Required qualifications

• 7+ years of experience in program management, compliance, risk, operations, merchant oversight, or similarly cross-functional roles.
• Familiarity with card-network compliance, merchant risk, high-risk verticals, or brand-integrity programs required.
• Strong organizational skills and attention to detail.
• Ability to manage multiple workstreams, deadlines, and stakeholders.
• Comfortable working across global teams and time zones.
• Strong written and verbal communication skills.
• Ability to build structure in ambiguous environments.
• Practical, solution-oriented mindset.
• Ability to think both operationally and commercially.

Nice to have

• Experience working in payments, fintech, financial services, or another regulated environment is strongly preferred.
• Experience working with merchant models such as payment facilitators or marketplaces is a plus.
• Exposure to program trackers, governance routines, documentation workflows, or compliance operations is a plus.

About the company

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft. They are a financial technology platform.