Adyen
Legal Innovation Specialist
San Francisco. Posted 24 days ago
The role
You will drive and scale the strategy for legal technology, workflow automation, knowledge management, and AI-driven innovation. You will own the legal tech stack and integrate legal systems with enterprise platforms.
What you will do
- Lead the administration, roadmap, and enhancement of key legal platforms.
- Architect, build, and maintain centralized, self-service knowledge portals.
- Map, optimize, and automate end-to-end legal workflows and contract lifecycles.
- Evaluate, pilot, and deploy advanced AI solutions.
- Lead change management, training, and adoption for AI tools.
- Design, build, and report on comprehensive KPI dashboards.
- Partner with Commercial Legal, Tech, and business stakeholders.
- Manage strategic technical relationships with vendors.
Required qualifications
- Minimum of 5+ years of experience in Legal Operations, with a strong emphasis on technology strategy, AI implementation, systems engineering, or technical product management in a legal context.
- Proven track record of executing complex technical implementations and scaling global legal enablement, knowledge management, and intake systems.
- Hands-on experience administering and integrating enterprise legal technologies, including CLM systems, e-signature tools, CRM platforms, and workflow automation engines.
- Deep familiarity and hands-on technical proficiency with AI tools, prompt engineering, playbook configuration, and metadata extraction (e.g. Wordsmith, Ask Legal, NotebookLM, Claude, Google Workspace/
- Strong expertise in data analytics, visualization, and building KPI dashboards to measure operational impact.
- Technical problem-solving mindset with solid knowledge of legal data privacy, security, and governance standards.
- Proven ability to prioritize, lead change management, and solve problems proactively.
- Excellent communication and stakeholder management skills.
About the company
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft. It is a financial technology platform.