Senior Sustainment Engineer

The role

The Sustainment Engineer keeps platform systems buildable, traceable, and releasable. This person owns production build issue resolution, engineering change control, image releases, spares planning, compliance, and operational metrics.

What you will do

• Diagnose and resolve factory and production build issues across Windows, Windows Server, and Ubuntu using Python and PowerShell
• Initiate ECRs for buildability, sourcing, and new capabilities
• Lead ECOs for systemic production-yield issues
• Release approved OS, firmware, and BIOS updates to shipped systems
• Support golden-image version control
• Provide sustainment input for inventory targets, safety stock, end-of-life planning, and last-time buys
• Maintain accurate as-built records, image versions, and test results
• Review substitutions for compliance and support component qualification
• Obtain and maintain export compliance documentation
• Define and report yield, cycle time, and time to qualify

Required qualifications

• At least 5 years of experience sustaining hardware, software systems and product lifecycle management in a production, manufacturing, or lab environment
• Independent technical problem-solving skills for production build and configuration issues
• Working knowledge of engineering change control, including ECRs, ECOs, BOMs, configuration management, and technical impact analysis
• Experience releasing and controlling system software, including OS, firmware, BIOS, or comparable configurations
• Ability to interpret production tests and yield data
• Understanding of supply continuity planning, including spares, long-lead materials, inventory targets, end-of-life planning, and last-time buys
• Strong documentation and traceability skills
• Clear written and verbal communication skills

Nice to have

• Experience working with contract manufacturers or supporting complex hardware production
• Familiarity with ERP, MRP, or product traceability systems
• Familiarity with thermal, burn-in, or compatibility testing
• Experience with production test automation or operational reporting, including test-data capture, scripting, or dashboards

Benefits

• Competitive base salary
• Company performance-based profit sharing
• 401k
• 100% employer paid health benefits (medical, dental, vision, life, std, ltd, and life insurance plans)

Before you apply

• No relocation reimbursement provided

About the company

Aechelon Technology, a Shield AI company, is a leading producer of 3D simulator content, including Geospecific visual/sensor databases and realistic 3D models. The company builds high-fidelity visual simulation systems.