Door Staff - AEG Presents Great Lakes - Masonic Temple

The role

Door Staff will ensure a safe and enjoyable event for concert goers, performers, and team members. This person will screen guests, scan tickets, check credentials, and perform crowd control.

What you will do

• ID checking and wrist banding patrons over 21
• Greet guests and resolve guest complaints
• Monitor guest conduct to ensure a safe and secure environment
• Monitor alcohol consumption to ensure no under-age drinking
• Enforce all policies and procedures of the venue
• Complete all company and venue required trainings and participate in employee meetings
• Act as a member of the emergency evacuation team
• Answer guest questions and direct guests to important areas
• Credential checks throughout the venue including backstage and restricted areas
• Monitoring external venue areas including parking lots, alleys, and smoking areas

Required qualifications

• High School Diploma or its equivalency
• Reliable, punctual, and regular in attendance
• Ability to work in a loud and fast paced environment
• Ability to de-escalate tense situations
• Ability to work in varying conditions
• Ability to lift 50 lbs. without assistance
• Excellent interpersonal and communication skills
• Positive attitude with superior customer service skills, and be team oriented
• Ability to stand, walk, and climb stairs for long periods of time
• Strong intrapersonal skills with an outgoing, friendly personality
• Strong listening and verbal communication skills

Nice to have

• Previous experience working in events and knowledge of the music industry
• Availability to work nights, weekends, and holidays as needed according to venue schedule

Benefits

• Part-time: This position may be eligible for benefits (ACA qualification)

About the company

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. They host more than 160 million guests annually and present more than 22,000 events around the world.