Event Box Office Staff - Rocky Mountains

The role

The Box Office Attendant communicates event details, seating, and pricing to help guests select tickets. The incumbent processes ticket orders and collects payments.

What you will do

• Processes orders for and collects payments from guests.
• Follows cash handling and inventory procedures.
• Greets customers with a positive and friendly demeanor.
• Assists guests by providing information, answering questions and processing requests.
• Resolves customer concerns using common practices or escalating to supervisor.
• Provides upselling opportunities to similar events.
• Assists coworkers and maintains facilities cleanliness.
• Helps to develop and maintain a positive work environment.

Required qualifications

• High School Diploma or its equivalency
• 1+ years of related work experience
• Excellent customer service skills
• Must be able to work independently and in a team setting
• Good communication skills
• Basic Math skills
• Must be responsible and professional
• Effective decision-making skills
• Demonstrated ability to work in a fast-paced environment
• Available to work flexible hours, including nights and weekends

Benefits

• May be eligible for benefits (ACA qualification)

Before you apply

• Employer does not offer work visa sponsorship for this position.

About the company

AEG hosts more than 160 million guests annually and promotes more than 10,000 shows. They leverage 300+ venues, sports franchises, and music brands to create memorable moments.