Event Staff Ford Amphitheater - Rocky Mountains

The role

Guest Services Staff and Box Office Attendants provide direct services to guests and process ticket orders. Staff will manage guest safety, answer questions, and handle payments at the venue.

What you will do

• Answer guest questions and direct guests to venue areas
• Scan tickets and administer wristbands
• Greet guests and resolve complaints
• Monitor guest conduct and alcohol consumption
• Seat guests and assist ADA patrons
• Enforce venue policies and procedures
• Act as a member of the emergency evacuation team
• Monitor venue for fire department safety compliance
• Process ticket orders and collect payments
• Follow cash handling and inventory procedures

Required qualifications

• High School Diploma or its equivalency
• 2-4 years of related work experience
• Ability to operate sound systems and plan for live production events (Guest Services)
• Ability to operate lighting systems and plan for live production events (Box Office)
• Working knowledge of standard tools and equipment of the trade
• Ability to lift, push, and pull at least 50 pounds
• Ability to maintain effective working relationships
• Strong listening and verbal communication skills
• Positive attitude and team oriented
• Able to work various hours: nights, weekends, and holidays
• Self-motivated, reliable, and punctual (Box Office)

Nice to have

• Experience with music industry

Benefits

• May be eligible for benefits (ACA qualification)

About the company

AEG hosts more than 160 million guests annually and presents more than 22,000 events around the world. The company leverages over 300 venues and leading sports franchises to create memorable moments.