Box Office Staff - MegaCorp

The role

The Box Office Attendant communicates event information, seating options, and price structures to guests. They process ticket orders and collect payments.

What you will do

• Processes orders and collects payments from guests.
• Follows cash handling and inventory procedures.
• Greets customers with a positive and friendly demeanor.
• Assists guests by providing information and processing requests.
• Resolves customer concerns using common practices or escalating to supervisor.
• Provides upselling opportunities for similar events.
• Assists coworkers and maintains facility cleanliness.

Required qualifications

• High School Diploma or its equivalency
• 1+ years of related work experience
• Excellent customer service skills
• Must be able to work independently and in a team setting
• Good communication skills
• Basic Math skills
• Must be responsible and professional
• Effective decision-making skills
• Demonstrated ability to work in a fast-paced environment
• Available to work flexible hours, including nights and weekends

Benefits

• May be eligible for benefits (ACA qualification)

About the company

AEG has played a role in transforming sports and live entertainment for more than 20 years. They host more than 160 million guests annually and present more than 22,000 events around the world.