Event Guest Services Staff - Pacific Northwest

The role

Staff will work in roles including Box Office Attendant, Coat Check Staff, or Venue Host. Duties involve processing ticket orders, managing coat check, and assisting VIP or ADA guests.

What you will do

• Process ticket orders and collect payments
• Follow cash handling and inventory procedures
• Greet customers and provide information
• Resolve customer concerns and escalate to supervisor when needed
• Operate coat check areas and sell concessions
• Act as a member of the emergency evacuation team
• Sort and log lost items
• Seat VIP guests and assist ADA patrons
• Monitor and report policy and procedure violations
• Communicate with staff regarding ticketing, VIP guests, and safety hazards

Required qualifications

• High School Diploma or its equivalency
• 1-2 years of cash-handling and related work experience
• Excellent customer service skills
• Ability to work independently and in a team setting
• Good communication skills
• Basic math skills
• Responsible and professional
• Effective decision-making skills
• Ability to work in a fast-paced environment
• Self-motivated, reliable, and punctual
• Available to work flexible hours, including nights, weekends, and holidays
• Ability to work in varying conditions

Nice to have

• Previous experience working in events and knowledge of the music industry

Benefits

• Event based positions are not eligible for benefits through AEG Presents

Before you apply

• Employer does not offer work visa sponsorship for this position

About the company

AEG hosts more than 160 million guests annually and presents more than 22,000 events around the world. The company leverages 300+ venues, sports franchises, and music brands to create memorable moments.