Goldenvoice Los Angeles- Box Office Attendant

The role

The Box Office Attendant communicates event, seating, and pricing information to help guests select tickets. The incumbent processes ticket orders, collects payments, and assists with guestlists.

What you will do

• Accurately and efficiently processes orders for and collect payments from guests.
• Follow cash handling and inventory procedures to ensure security of assets and inventory.
• Greet customers with a positive and friendly demeanor.
• Assist guests by providing information, answering questions and processing requests.
• Resolve customer concerns by providing superior customer service.
• Provides upselling opportunities to similar events in the genre.
• Contributes to the team dynamic by assisting coworkers.
• Maintaining the facilities’ cleanliness.
• Helping to develop and maintain a positive work environment.

Required qualifications

• High School Diploma or its equivalency
• 1+ years of related work experience
• Excellent customer service skills
• Must be able to work independently and in a team setting
• Good communication skills
• Basic Math skills
• Must be responsible and professional
• Effective decision-making skills
• Demonstrated ability to work in a fast-paced environment
• Available to work flexible hours, including nights and weekends

Benefits

• May be eligible for benefits (ACA qualification)

About the company

AEG hosts more than 160 million guests annually, promotes more than 10,000 shows and presents more than 22,000 events around the world. The company leverages 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, a premier ticketing platform and global sponsorship activations.