Assistant General Manager - United Heritage Hall

The role

The Assistant General Manager oversees venue events, shows, and onsite operations. This role manages staff scheduling, venue maintenance, security, and guest relations.

What you will do

• Manage venue events, shows, ticketing, and show settlement
• Coordinate technical aspects including lighting, video and sound
• Analyze event calendar and determine staffing levels
• Create and maintain schedules for part time staff
• Oversee venue maintenance and security
• Manage day to day office operations and supply ordering
• Oversee guest relations and respond to escalated complaints
• Make recommendations to the General Manager on budget and financial statements
• Oversee all operations and make decisions in General Managers' absence

Required qualifications

• BA/BS Degree (4-year) In Business Management or a related field
• 6-8 years Of related work experience
• Knowledge of accounting principles
• Computer savvy and proficient in MS Word, Excel, and Outlook
• Previous production experience, including scheduling, managing staff, and payroll
• Strong leadership skills
• Ability to work a flexible schedule including nights, weekends and holidays as needed
• Strong customer service skills
• Ability to multi-task and prioritize work load
• Strong written, verbal and listening communication skills
• Ability to plan work activities and adapt to changing conditions
• Ability to effectively interact with all levels of management, promoters, suppliers, guests and visitors

Nice to have

• Advanced Degree
• Knowledge if sound and lighting

Benefits

• medical, dental and vision insurance
• paid holidays
• vacation and sick time
• company paid basic life insurance
• voluntary life insurance
• parental leave
• 401k Plan (with a current employer match of 3%)
• flexible spending and health savings account options
• wellness offerings

Before you apply

• Employer does not offer work visa sponsorship for this position

About the company

AEG has played a pivotal role in transforming sports and live entertainment for more than 20 years. The company hosts more than 160 million guests annually across 300+ venues.