Manager, Fraud Prevention - AXS

The role

The Manager, Fraud Prevention addresses, interprets, and applies laws and regulations to financial processes and procedures. This role includes defining the financial compliance strategy and monitoring organizational compliance.

What you will do

• Manage fraud team daily operations
• Identify priorities, oversee agent scheduling and KPI monitoring
• Oversee development of policies and procedures to reduce fraudulent activities and recover losses
• Own responsibility for Team development roadmap
• Identify strategic priorities, advocate for resources, staffing and tool/system analysis and procurement
• Collaborate with other departments as a SME for Global Fraud, Chargebacks and Payments ops
• Provide input to decisions that affect the functional area
• Give input into the budget
• Manage team performance through timely feedback and formal performance review process

Required qualifications

• 7+ years of experience Fraud Prevention
• 2+ years experience managing teams
• Strong understanding of Payment operations and anti-Fraud and chargeback systems
• Familiarity with SQL or scripting Languages
• Strong Excel
• Adept at collaboration and teamwork
• Familiarity with Project Management

Benefits

• medical, dental and vision insurance
• paid holidays
• vacation and sick time
• company paid basic life insurance
• voluntary life insurance
• parental leave
• 401k Plan (with a current employer match of 3%)
• flexible spending and health savings account options
• wellness offerings
• training and education reimbursement

Before you apply

• Employer does not offer work visa sponsorship for this position

About the company

AXS is a subsidiary of AEG that sells millions of tickets for premier venues, sports teams, and event organizers. Headquartered in Downtown Los Angeles, AXS employs more than 900 professionals in multiple locations worldwide.