LA Galaxy, Sr Manager, Ticket Sales

The role

The Sr Manager, Ticket Sales leads the Full Season Account Executive team and oversees the Inside Sales function. This role drives season ticket sales initiatives, manages sales talent, and ensures execution of pipeline management and performance standards.

What you will do

• Lead team meetings and general sales meetings
• Launch and manage season ticket campaigns and sales contests
• Coach and manage the performance of Full Season Account Executives
• Directly manage and develop the Inside Sales Manager
• Review individual and team pipelines, activity, conversion, and forecasting
• Establish lead-distribution rules and service-level expectations
• Oversee Inside Sales onboarding
• Recruit, interview, hire, and onboard Account Executives and Inside Sales representatives

Required qualifications

• BA/BS Degree (4-year) In a related field
• 4-6 years Related ticket sales experience
• Prior experience leading, coaching, and managing sales teams and people managers
• Experience recruiting, hiring, onboarding, and developing sales talent
• Proven ability to set, cascade, and achieve sales goals through disciplined execution
• Strong coaching, performance management, written communication, and presentation skills
• Proficiency in pipeline reviews, forecasting, KPI analysis, and CRM-based lead management
• Ability to build onboarding plans, certification programs, training resources, and career pathways
• Excellent organization, prioritization, and ability to collaborate closely with managers across teams
• Ability to work evenings, weekends, and holidays

Nice to have

• Experience in professional sports ticket sales or service preferred

Benefits

• medical, dental and vision insurance
• paid holidays
• vacation and sick time
• company paid basic life insurance
• voluntary life insurance
• parental leave
• 401k Plan (with a current employer match of 3%)
• flexible spending and health savings account options
• wellness offerings

Before you apply

• Employer does not offer work visa sponsorship for this position

About the company

LA Galaxy is one of Major League Soccer’s most storied clubs and is owned by AEG. The club delivers matchdays and moments that connect fans across Los Angeles and beyond.