Business Operations Manager, Partnerships

The role

You will provide business strategy, data insights, and process transformation for the Partnerships organization. You will partner with the SVP of Partnerships on planning, reporting, and coordination across various functions.

What you will do

• Partner with the SVP of Partnerships on planning, reporting, budgeting, and communications.
• Own reporting and analytics for partner-sourced and partner-influenced revenue.
• Build dashboards and KPIs for pipeline, conversion, and partner performance.
• Manage the quote-to-cash process for partner deals.
• Build and run processes for partner-influenced renewals and expansion.
• Design and improve the partner program.
• Build, test, and launch solutions in Salesforce, Outreach, Marketo, Workato, and PRM tools.
• Run the operational side of partner involvement in annual user conference and key events.
• Work across go-to-market teams to build a roadmap and standardize work.
• Mentor junior BizOps teammates.

Required qualifications

• 4-5+ years in revenue operations, business operations, partner operations, management consulting, or a related field.
• Deep Salesforce experience, including process and dashboard design.
• A solid grasp of quote-to-cash and SaaS revenue models.
• Comfort with data and sales and marketing metrics.
• Experience scaling go-to-market operations and putting processes and policies in place at a growing company.
• Ability to explain complex workflows to technical and non-technical teammates.
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.

Nice to have

• Hands-on time with PRM tools

Benefits

• Medical, dental, and vision plans
• 100% company-paid HDHP plan
• Annual bonuses
• Equity options
• 401(k) or RRSP with company match
• Flexible Time Off
• Paid holidays
• Parental leave program
• Wellness stipends
• Mental health support
• One-on-one nutrition coaching
• Continuous learning through 8am.edu

About the company

8am (formerly AffiniPay) is a professional business platform founded in 2005 to help legal, accounting, and other client-focused professionals run businesses. It has been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row.