Senior Salesforce Administrator

The role

The Senior Salesforce Administrator will own the configuration, design, and functionality of the Salesforce platform for Sales, Marketing, and Customer Operations. You will lead the Salesforce roadmap, design business processes, and manage scalable org architecture.

What you will do

• Own the configuration, support, and customization of the Salesforce instance and its integrations.
• Lead the Salesforce roadmap with business and technical stakeholders.
• Serve as the subject matter expert in business process design.
• Set standards for a scalable, well-governed org architecture.
• Build with Flow and declarative tools first.
• Own security design across profiles, roles, permission sets, and sharing settings.
• Coach and mentor junior admins through design and configuration reviews.
• Lead complex, cross-functional projects from scoping through delivery.
• Deliver user support and monitor data quality and system health.
• Define and improve the change management process.

Required qualifications

• 4+ years of hands-on experience as a Salesforce Administrator
• Strong written and verbal communication skills
• Strong business analysis skills including requirements gathering and process mapping
• Demonstrated experience mentoring junior team members and leading projects
• A bachelor’s degree in computer science or equivalent work experience
• Strong ability to diagnose issues to the root cause
• Expert command of Flow and declarative tools
• Working knowledge of Apex and Lightning Web Components
• Deep understanding of the Salesforce data and security models
• Experience with API-based integrations and release management

Nice to have

• Salesforce Administrator certification
• Advanced Administrator certification
• Platform App Builder certification
• Consultant certification

Benefits

• Statutory Benefits – Full compliance with Colombian social security (health, pension, and risk coverage)
• Staff Referral Bonus
• Paid Sick Leave
• Flexible Time Off (FTO) – Up to 15 paid days off per year
• Parental Leave
• Company Holidays – Paid time off for all official Colombian public holidays

About the company

8am (formerly AffiniPay) is a professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. The company provides purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth.