Director, Key Accounts Sales

The role

This leader will oversee 5 senior Account Executives and manage strategic merchant relationships in the UK and Europe. You will evolve the UK Go To Market strategy, lead executive negotiations, and drive end-to-end outcomes from signature through launch.

What you will do

• Lead and mentor a team of senior Account Executives
• Own executive stakeholder management for the region
• Lead executive-level negotiations with strategic partners
• Partner with senior leadership to define and evolve the UK/Europe enterprise GTM strategy
• Influence broader commercial strategy with market insights and merchant feedback
• Serve as the regional decision-maker for complex commercial opportunities
• Own talent planning, hiring, and calibration processes for the region
• Bring structure and innovation to sales execution and pipeline management
• Own end-to-end outcomes from signature through launch and first-year expansion
• Serve as a senior thought leader at industry events and conferences

Required qualifications

• 10+ years of solution selling experience
• 5+ years leading high-performing enterprise sales teams
• Experience shaping operating models, sales processes, or commercial strategies
• Experience setting regional/department strategy and scaling a team/org
• Ability to drive cross-functional execution across Product/Legal/Risk/CS
• Deep expertise and strict ownership of CRM/Salesforce hygiene, forecasting accuracy, and sales methodologies
• Track record of selling into large, enterprise merchants
• Strong executive presence and ability to build relationships with senior stakeholders
• Active networker who can broker warm leads
• Structured, organized leader
• Proactive, entrepreneurial mindset
• Strong coach and mentor

Nice to have

• Experience in Retail, Travel and/or the Credit and Payments landscape
• Used our product and understand its value to merchants and consumers

Benefits

• 100% subsidised medical coverage for employees and dependents
• Dental and vision coverage
• Monthly stipends for tech setup, health, and wellness
• Flexible time off
• Generous holiday calendars
• Employee stock purchase plan (ESPP) to buy Affirm stock at a discount
• Equity rewards

About the company

Affirm provides a clear, predictable way to pay over time with no hidden fees or surprises. The Revenue team drives top-line growth through strategic partnerships, pricing, and go-to-market execution.