Chief of Staff Director, Product

The role

The Chief of Staff to the SVP of Product acts as a strategic thought partner and proxy to the leader. This person will scale the product leadership function by managing organizational rhythms, people processes, and strategic initiatives like AI enablement.

What you will do

• Design and run product leadership team rhythms including staff meetings, product reviews, and offsites
• Co-own people rhythms with the HRBP across hiring, calibrations, performance, and talent reviews
• Partner with Technology Operations to improve processes for roadmap planning and OKR tracking
• Own headcount planning and budget management alongside Finance and HR Business Partners
• Drive AI retooling and enablement including running internal AI masterclasses
• Curate the external product narrative through speechwriting and partnering with PR and brand
• Prepare executive briefings and leadership communications
• Run a recurring org health pulse to escalate early signals of structural problems

Required qualifications

• 10+ years in roles that built product credibility and strategic-narrative chops
• Track record of running people processes at scale in a fast-growing organization
• Exceptional written communication for ghostwriting and synthesizing narratives
• Ability to spot organizational dysfunction such as broken hiring funnels or leadership gaps
• Comfort operating with influence and without authority across senior leaders
• Strong analytical foundation and business acumen in product metrics, financials, and growth analytics

Benefits

• 100% subsidized medical coverage for employees and dependents
• Monthly stipends for health, wellness and tech spending
• Flexible time off
• Generous holiday calendars
• Employee stock purchase plan (ESPP)

Before you apply

• Visa sponsorship is not available for this position

About the company

Affirm provides a clear, predictable way to pay over time with no hidden fees or surprises. The Product team builds scalable financial products by translating customer insights into a product vision.